Customer Service Administrator

  • Up to £23788.00 per annum
  • Full Time
  • Liverpool
  • Call Centre and Customer Service
  • 14/10/2024
  • Office Support
  • BBBH8368
  • Customer Service Administrator
  • Permanent
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Adaptable Recruitment are delighted to be partnering with a growing organisation who are looking for a Customer Service Administrator to join the organisation on a permanent basis.
The role is based in Liverpool and is fully site based. This opportunity is ideal for an office administrator or customer service administrators looking for a new opportunity.

Salary/benefits:

  • £23,788 per annum
  • 25 days holiday plus bank holidays
  • 09:00 - 17:00 Monday to Friday


Job Duties:

  • Process scanned and manual claims through the use of computerised system.
  • Liaise with practitioners to validate claims
  • Contact policyholders in the event of insufficient or incorrect claim information
  • Update any changes to policyholder details
  • Keep Team Leaders informed of unresolved issues

When will interviews be taking place

  • Interviews will be happening as soon as possible?


Ideal experience

  • Previous administration or customer service administration experience
  • Excellent customer service skills
  • Excellent organisation skills

Apply for this position